The dinner call at six, and tonight's special, not last week's.
Wolf Eats is an AI agent that answers your family restaurant's phone and takes the to-go order against your menu and your daily rules. Tonight's special, the kids' plate, the pie to go, read back with the total and confirmed by the caller in a text. A table for four at seven, too.
Made for: Sit-down family restaurants with to-go · Cafés with a dinner menu and a phone · Small-town diners and grills · Comfort-food kitchens with a weekly special
Agent: Maple Family Restaurant, thanks for calling. What can I get for you?
Caller: What's the special tonight?
Agent: Tonight's special is the pot roast with mashed potatoes and green beans, $16.95. Would you like that to go?
Caller: Two of those, and a kids' mac and cheese. And a slice of apple pie.
Agent: Two pot roast specials, a kids' mac and cheese and a slice of apple pie. A name for the order?
Caller: Carla.
Agent: Carla, two pot roast specials, a kids' mac and cheese and a slice of apple pie. $48.70 with tax, ready in 20 minutes. Texting it now; reply YES and the kitchen starts.
An example. The restaurant, the caller and the prices are invented; the shape is what every call sounds like.
- The special changed at four and the phone sold Wednesday's at six.
- The host takes the phone between seating and the to-go order waits on the stand.
- A table for four and a to-go order come in on the same call, and one of them gets dropped.
- The pie to go is forgotten on the ticket and remembered at the register.
Today's special, from today's rule
Specials come from the rules you type, re-read every day. Change the special at four and the phone sells the new one at six. The agent never says a price or a dish that is not on the menu or in the rules.
To-go and a table, on one call
The agent takes the to-go order and the reservation as two things: the order confirmed by text, the table taken with the party size, the time and the name, and the host stand emailed.
Kids' plates and the pie
The kids' menu and the desserts are items with their choices. If the order has no dessert, the agent offers the pie once, in your words.
The phone off the host stand
The line answers three calls at once, so the host seats and the phone still gets picked up in two seconds. Every order lands on the kitchen screen with a timer.
Maple Family Restaurant order for Carla: 2 tonight's special, pot roast; 1 kids' mac and cheese; 1 apple pie slice. Total $48.70. Pickup in 20 min. Reply YES to confirm, or tell me what to change.
Nothing reaches the kitchen until the caller replies YES. A change comes back priced, for another YES.
#140 · CARLA · PICKUP 6:25 2 SPECIAL · POT ROAST 1 KIDS MAC & CHEESE 1 APPLE PIE SLICE Confirmed by text 6:05
The same order as a tile on the kitchen screen, with a timer, Start, Bump and Print.
In the caller's language, and the kitchen's
The phone answers in English, Spanish or French, whichever the caller speaks, and the text comes in that language. The ticket comes out in the kitchen's own language, any of sixteen, and the special is named the way you typed it.
AI phone ordering for family restaurants, in plain words
AI phone ordering for family restaurants means an AI agent on your own number that takes the order against your menu, reads it back with the total, texts the caller to confirm, and sends only a confirmed order to the kitchen. Wolf Eats answers three calls at once, in about two seconds, on a number in your area code or the number you already have, from $99 a month.
Straight answers.
How does it know tonight's special?
From the rules you type, re-read every day. Change the special and the phone sells the new one on the next call. The agent never says a dish or a price that is not on the menu or in your rules.
Can it take a reservation and a to-go order on the same call?
Yes. The order is read back and confirmed by text; the table is taken with the party size, the day, the time and the name, and your host stand gets an email.
Who picks up when the host is seating?
The agent, in about two seconds, three calls at a time. The host seats; the to-go order lands on the kitchen screen with a timer once the caller texts YES.
Put Wolf Eats on your line.
Request a preview. Tell us about the restaurant, the point of sale and how you want to get paid. When a trial opens, it requires a card on file.
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