Wolf Eats. An AI agent that answers your restaurant's phone and takes orders against your menu, confirmed by the caller in a text.Plans and pricing
Restaurants · Mediterranean and shawarma

Plate or wrap, the protein, the sauces by name.

Wolf Eats is an AI agent that answers the phone at your Mediterranean restaurant and takes the order against your menu. Plate or wrap, the protein, the sides, the sauces by name and the extra garlic, read back with the total and confirmed by the caller in a text.

Made for: Shawarma and kebab counters · Greek and Lebanese family restaurants · Falafel and hummus spots with a lunch line · Halal grills with a delivery radius

On the line

Agent: Olive and Lemon, thanks for calling. What can I get for you?

Caller: A chicken shawarma plate with extra garlic, and a falafel wrap, no onions.

Agent: A chicken shawarma plate with extra garlic, rice and salad on the plate, and a falafel wrap with no onions. Any hummus or baba ganoush on the side?

Caller: Baba ganoush. And two mint lemonades.

Agent: One baba ganoush and two mint lemonades. A name for the order?

Caller: Rami.

Agent: Rami, a chicken shawarma plate with extra garlic, a falafel wrap no onions, baba ganoush and two mint lemonades. $38.30 with tax, ready in 20 minutes. Texting it now; reply YES and the kitchen starts.

An example. The restaurant, the caller and the prices are invented; the shape is what every call sounds like.

Sound familiar
  • Plate and wrap are different prices and the caller hears the wrong one.
  • Extra garlic, no onions, tahini not tzatziki: the sauces are the order and they get lost.
  • The lunch phone rings while the spit is being carved.
  • The family platter for Sunday needs a headcount nobody wrote down.
What the agent does with it

Plate versus wrap, priced before the text

Plate and wrap are sizes on the item with their own prices. The agent asks which, reads it back with the protein, and prices it on the server before the read-back.

Sauces by name, in their own line

Garlic, tahini, tzatziki, hot sauce: choices on the item, read back by name, shown on the ticket as lines. Extra garlic is a count, not a note.

Sides and the platter

Rice, salad, fries, hummus: sides with sizes and prices. A family platter is an item with its headcount and its choices, read back the same way.

Dish names said the way you say them

A checkbox has the agent say your dish names the way your kitchen does. The ticket keeps your spelling and can come out in Arabic for the kitchen.

The text

Olive and Lemon order for Rami: 1 chicken shawarma plate, extra garlic; 1 falafel wrap, no onions; 1 baba ganoush; 2 mint lemonade. Total $38.30. Pickup in 20 min. Reply YES to confirm, or tell me what to change.

Nothing reaches the kitchen until the caller replies YES. A change comes back priced, for another YES.

The ticket
#132 · RAMI · PICKUP 1:05
1 CHICKEN SHAWARMA PLATE · EXTRA GARLIC
1 FALAFEL WRAP · NO ONIONS
1 BABA GANOUSH
2 MINT LEMONADE
Confirmed by text 12:45

The same order as a tile on the kitchen screen, with a timer, Start, Bump and Print.

In the caller's language, and the kitchen's

The phone answers in English, Spanish or French, whichever the caller speaks, and the text comes in that language. The ticket can come out in Arabic, Turkish or any of sixteen languages for the kitchen, with your dish names in your spelling.

AI phone ordering for Mediterranean restaurants, in plain words

AI phone ordering for Mediterranean restaurants means an AI agent on your own number that takes the order against your menu, reads it back with the total, texts the caller to confirm, and sends only a confirmed order to the kitchen. Wolf Eats answers three calls at once, in about two seconds, on a number in your area code or the number you already have, from $99 a month.

Questions from mediterranean and shawarma

Straight answers.

Plate and wrap are different prices. Does it get that right?

Yes. Plate and wrap are sizes on the item with their own prices, and the cart is priced on the server before the read-back. The caller hears the real total and sees it in the text.

Can the ticket come in Arabic?

Yes. The kitchen's language is a setting on the line, Arabic and Turkish among sixteen, and the ticket and the kitchen screen come in it whatever language the call was in.

Does it take the sauces properly?

Sauces are choices on each item, read back by name and shown on the ticket as their own lines. Extra garlic is a count the caller sees in the text before the kitchen does.

All questions and answers →

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