Wolf Eats. An AI agent that answers your restaurant's phone and takes orders against your menu, confirmed by the caller in a text.Plans and pricing
Restaurants · Pho and Vietnamese

The bowl by its number, the sides on the side.

Wolf Eats is an AI agent that answers your pho shop's phone and takes the order against your menu. The bowl by its number and size, the banh mi by the protein, the extra basil and the lime on the side, read back and confirmed by the caller in a text.

Made for: Pho shops with a numbered menu · Banh mi counters with a lunch rush · Family Vietnamese restaurants with to-go · Kitchens where the cook speaks Vietnamese and the caller does not

On the line

Agent: Pho 88, thanks for calling. What would you like?

Caller: A large number 12, no onions, and two banh mi, one grilled pork, one tofu.

Agent: A large number 12, pho tai, no onions, and two banh mi, one grilled pork and one tofu. Extra noodles or a side of broth with the pho?

Caller: Extra noodles. That's it.

Agent: Extra noodles. A name for the order?

Caller: Kim.

Agent: Kim, a large number 12 pho tai with no onions and extra noodles, a grilled pork banh mi and a tofu banh mi. $29.40 with tax, ready in 15 minutes. Texting it now; reply YES and the kitchen starts.

An example. The restaurant, the caller and the prices are invented; the shape is what every call sounds like.

Sound familiar
  • Number 12, large, no onions: the number is right and the size is wrong.
  • The lunch banh mi order is five sandwiches and three proteins, taken while the bread is in the oven.
  • The caller does not speak Vietnamese and the cook does not speak English, and the phone is in the middle.
  • Extra noodles, broth on the side, no cilantro: the small requests are the ones that come back.
What the agent does with it

Number, size and the bowl's name

The agent reads each bowl back by its number, its size and its name, so a 12 large is a 12 large. The extras and the no-onions ride on the line as choices.

The ticket in Vietnamese

The caller orders in English or Spanish. The ticket comes out in Vietnamese, with your dish names in your spelling, so the cook reads the ticket and never has to take the call.

Banh mi by the protein

Each sandwich is a line with its protein and its count. The lunch order of five reads back as five lines, and the ticket shows the same five.

Sides and extras as lines

Extra noodles, broth on the side, an extra plate of herbs: lines with counts, not notes. The caller sees them in the text before the kitchen does.

The text

Pho 88 order for Kim: 1 #12 pho tai, large, no onions, extra noodles; 1 banh mi, grilled pork; 1 banh mi, tofu. Total $29.40. Pickup in 15 min. Reply YES to confirm, or tell me what to change.

Nothing reaches the kitchen until the caller replies YES. A change comes back priced, for another YES.

The ticket
#19 · KIM · PICKUP 12:40
1 #12 PHỞ TÁI · LỚN · KHÔNG HÀNH · THÊM BÁNH PHỞ
1 BÁNH MÌ THỊT NƯỚNG
1 BÁNH MÌ ĐẬU HŨ
Confirmed by text 12:25

The same order as a tile on the kitchen screen, with a timer, Start, Bump and Print.

In the caller's language, and the kitchen's

The phone answers in English, Spanish or French, whichever the caller speaks. The ticket comes out in Vietnamese for the kitchen, one of sixteen languages, with the dish names the way your menu spells them. The cook never has to take the call.

AI phone ordering for pho and Vietnamese restaurants, in plain words

AI phone ordering for pho and Vietnamese restaurants means an AI agent on your own number that takes the order against your menu, reads it back with the total, texts the caller to confirm, and sends only a confirmed order to the kitchen. Wolf Eats answers three calls at once, in about two seconds, on a number in your area code or the number you already have, from $99 a month.

Questions from pho and vietnamese restaurants

Straight answers.

Our cook speaks Vietnamese and most callers do not. Does this help?

Yes. The caller orders in English or Spanish, and the ticket and the kitchen screen come in Vietnamese, with your dish names in your spelling. The kitchen reads the ticket, not the call.

Does it get the bowl number and size right?

Each bowl is read back by its number, its size and its name, and the choices ride on the line. The caller sees it in the text and replies YES before the kitchen sees it.

Can it take a lunch order of five banh mi?

Each sandwich is a line with its protein and a count. The agent reads the five back, the text lists them, and the kitchen ticket shows the same five lines.

All questions and answers →

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